Shipping Information

Tracking Your Order

All shipments include tracking. You'll receive a tracking number via email once the seller ships your item. Track your order from your dashboard or directly on the carrier's website.

Delivery Issues

If your item hasn't arrived within the expected timeframe, check the tracking first. If there's an issue, contact the seller directly or reach out to our support team for help.

Buyer Protection

All purchases are covered by Thriftin Buyer Protection. If an item doesn't arrive or isn't as described, you're eligible for a full refund.

How to Ship

1. Once your item sells, you'll receive a notification
2. Print your prepaid shipping label from your dashboard
3. Package your item securely with protective materials
4. Drop off at any Australia Post location
5. Your payment is released once delivery is confirmed

Packaging Tips

• • Use a sturdy box or satchel appropriate for the item size
• • Wrap delicate items in tissue paper
• • Include a thank you note for a personal touch
• • Ensure the item is clean and folded neatly
• • Seal the package securely

Shipping Deadlines

Please ship within 5 business days of a sale. Late shipping can result in order cancellation and may affect your seller rating.